Test Results Notifications from GW COVID-19 Test Centers

January 07, 2022

Due to the recent increased volume of COVID-19 cases, we are modifying our test results notification process. Once your test results are ready, you will receive a text message from [email protected] that prompts you to log into the medical portal to access your results. You should receive your test results within 24-72 hours. It is important to log in to view your results, as phone notification of a positive test result may be delayed.

If your test result is positive, you will receive a follow-up email from the Campus COVID-19 Support Team (CCST) with instructions on isolation and additional guidance. You may also expect a follow-up call from Colonial Health Center (students) or Occupational Health (faculty/staff) and/or your local health department. 

To ensure you are receiving your test results in a timely manner, please check your medical portal profile and verify that your mobile phone number is current, update your mobile phone carrier and activate text messaging.

We appreciate your patience during this time.